We value your interest in Best Storage; we respect and share your concern about privacy. So that you understand our policies and your options, we have prepared this policy to explain what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it. This policy may be updated from time to time, so check periodically for changes.
We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your self storage unit rental preferences. You can choose not to provide information to us, but in general most of the information we request from you is required in order for you reserve a self storage unit, sign up for a discount, participate in a survey or contest, ask us a question, or initiate other transactions on our website.
When you make a reservation for someone else through this website, we will request personal information and self storage unit rental preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and rental preferences, as any access to view or change their information will be available only through your account.
We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.
We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as units viewed and buttons clicked. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
Cookies and other web/mobile technologies: Cookies are small data text files and can be stored on your computer’s hard drive (if your web browser permits). This website uses cookies to
a. help us recognize your browser as a previous site visitor,
b. to help us customize content based on what you click/access, and
c. to measure and research the effectiveness of our features and offerings. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you refuse to accept cookies, you may not be able to access many of the travel tools offered on our website.
