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Great experience with Migson Storage! The team was extremely helpful and friendly from start to finish. They helped me solve several issues during my rental and were always quick to respond whenever I needed assistance.
The customer service was excellent, and everyone I dealt with had a positive attitude and genuinely cared about helping. They also had a great promotion available, which made the whole experience even better.
I would definitely recommend Migson Storage to anyone looking for a storage unit in London. Thanks again for all your help!
Great storage facility with good rules and reasonable access. This is the first time I have used a storage locker and Migson has been very helpful and straightforward. I appreciate the security around the facility to know my items will be safe. The manager is honest and seems like a kind man.
Had a great experience at this storage facility! Arsh and Micky were incredibly helpful throughout the entire process. They were patient, knowledgeable, and made what could have been a stressful experience really smooth. Their customer service went above and beyond. Highly recommend this location!
Excellent customer service!! Steve worked with me to find the perfect storage unit for our needs. Super clean units. The entire rental process was quick and straightforward. Steve fully explained everything. Very satisfied.
Migson Storage
my preferred storage facility.
The staff there, Hailey,Peter,Dave & Steve are very professional,attentive,fair,helpful and kind!
Storage units are clean, well kept,easy access,no pests problems.
I highly recommend Migson for all your storage needs! ⭐⭐⭐⭐⭐
1011 Sarnia Rd.London,Ontario N6H 5J9
Thanks guys! 👍
Ms Theresa E
Noticed they were offering a discount for a positive review…lol so I wouldn’t necessarily trust those. I’ve been with this company for a few years. The lockers are clean, I will say that.
I use them because it is the closest to my home and most convenient. When I moved into my unit, the light wasn’t working, which is an issue in the winter months as it’s dark by 4:30pm. I brought it up to them for months. Was finally “fixed” 6 months later and they gave me a $20 discount off of a bill. Not a happy customer. I shouldn’t have to plan my trips there around daylight.
They had staffing issues a couple of years ago for quite awhile which led to some difficulties. I had rented a U-Haul from them and was told it needed to be back in time as someone else was going to use it. Brought it back on time to have no one there and no one answering the phone. Called a corporate office and was told there is no staff. Was told to keep the truck and keep trying. Two days later I was instructed to lock the keys in the vehicle. What a pain.
Last summer they re-paved the entire place. Great - I love that they want to maintain it but during that time, you could not access your unit. They did post about some hours it could be available but it rarely was. This went on for months (like 4, if I remember correctly)- there was always an excuse about the weather, etc. literal months of not being able to access your unit. No discount, no apologies and no empathy.
Let’s talk about winter - keep a shovel in your car and maybe some salt. The plow does not get close enough to the units so there is a huge pile right in front of your outdoor locker every time. It’s so wide that you can’t jump over it. You need your own shovel. They also don’t put salt down so use at your own risk.
Rented yesterday a storage place for our seasonal decoration. The man who helped us getting the right size was extremely friendly and was great helping us finding the right size and told us about offers, and he made sure we understand everything. That’s the great customer service you hope to get, once you go shopping for something.
Great place, friendly staff on the phone and in person. That's the kind of customer service that is appreciated. Buildings and units are clean. Got a unit for a great price. It was a great experience. Highly recommended!
Needed storage during my garage demolition and found Migson close to my house. They were running a promotion so decided to check out units they had available. Peter was very helpful and professional. Ended up on a 5x15. First time user, would recommend.
Great place, normally wouldn't let someone pay me for a review. 25$ credit on my next month.
Overlooking my feelings on that because of how genuinely helpful the gentleman behind the counter was. Not just with me with everyone he interacted with while the place was pretty busy.
The staff at Migson made the rental decision very easy. They were friendly, helpful and answered any questions I had. The unit was clean, accessible and met my neds.
Super helpful and thorough. It’s my first time renting a storage unit so I had a lot of questions. Peter was kind, polite and knowledgeable. He showed me the different options I had to work with also. I am more than happy and would refer others to Migson Public Storage.
Clean, well maintained units. Customer rep was very informative and helpful. The only downside (which of course is not the fault of employees) is the company demands monthly payment for insurance coverage even if you have coverage through personal insurance. A cash grab on the part of storage unit company.
I highly recommend Migson storage. We’ve tried other big name storage and Migson is by far the best! Much fairer prices and the staff are friendly, approachable and accessible, not like other places. It’s a safe and secure facility too.
Migson Public Storage was super easy to work with - Hailey and Peter are both excellent! Hailey showed us units of different sizes and even helped us determine which size would be best. After moving everything in, her size recommendation was spot on!
The gentleman who helped us was very nice and explained the process very well. He also let us see the storages to have a visual. Their units are very nice and spacious to rent. They also have a reasonable price and very good insurance! The person who helped us made it an easy and fast process. Very happy with everything, definitely recommend. Thank you!
I really liked the service and I thought the price was fair for the location. Without a doubt, these were the most important factors in choosing this self-service. In addition, the access hours are great and flexible, including Sundays.
Rented a storage unit and the service was very professional. The representative listened to what we needed to store and provided the different options that would fit our needs showing us the physical size units. The contract was quick and painless and we were all set very quickly. Staff is friendly, knowledgeable and very helpful.
Checking in and signing up was very easy. All details of leasing were explained, and straight forward. Staff is very helpful, knowledgeable and pleasant to work with. I have used this site in the past and that is why I have come back to used it again
Been a customer for almost 2 years. Great customer service, great options, great deals! Love the option to pay online and the desk people are so friendly! Have already recommended to some of my friends.
The Migson Team of Peter and Hailey is outstanding. They are both knowledgeable, professional and most accommodating. I will definitely use the company again. It is clean, accessible and very reasonably priced.
We recently moved from another storage company over here. There are a few differences between them but the huge ones are customer service and policies!! We highly recommend and I’m so happy we finally made the change!
The front desk staff was very helpful for a remote move in. Customer service which really counts. Kudos to both the gentleman and the lady. I must say though there is an insurance charge which was sprung on me when I came to pay and everything was said and done but so is business.
This review is incentivized but regard less of that, customer is top notch at the London Location.
Both agents were very friendly and helpful on the phone. When I arrived, Peter was there and guided me to the unit, taking care to keep the movers aware of overhead lines. I found him to be thoughtful and kind, the sort of person with whom one hopes to work.
